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Washington D.C. Tragedy Resources

In response to the Washington, DC plane crash, Resources For Living is offering support and resources to individuals who have been affected. BAYADA employees and members of their household (including children to age 26, regardless of whether they are enrolled in Aetna/CVS benefits or living at home) can contact

Aetna Resources for Living (RFL) at 888-238-6232
or www.resourcesforliving.com
(ID: BAYADA; Password: EAP – the ID and password are not case sensitive).

Once logging into the RFL website, there will be a notice to an updated crises link towards the top of the home page that will get employees connected to resources and support

Liberalized services include:  

• In-the-moment phone support to help callers cope with the emotional impact of the event
• Resource research and referral to guide callers to local services to meet their needs
• Informational brochures about dealing with a crisis [use the “Coping with different types of crises” dropdown at the bottom of the list]
• Crisis support website including support services in the local area [Click the link to “Current national events” for the most current listing of resources]
  • Note: The link above is available to the public, members can log in as they normally would to get full access to the online resources and tools.
• Management consultation to help organizations respond to the needs of their employees, even if they’re not Aetna Resources for Living customers
  • Employers may contact our specialized support line at 1-866-579-4684
  • Onsite services are available to those who do not have a covered Critical Incident benefit on a fee-for-service basis to help their employees recover from the impact of these events on the workplace

BAYADA Benefits

Need help?

Our dedicated team is available to answer questions and provide assistance throughout the plan year and enrollment period. Schedule time to speak with a Benefit Counselor by clicking “Schedule Appointment” or call 877-318-1764.

Newly benefit-eligible employees will be proactively contacted within their benefit eligibility period. 

Support is also available by email: [email protected] or phone: (877) 318-1764